How to Delete a Review on Google My Business
If you have ever received a negative review on Google My Business, you might be wondering how to delete it. While Google does not provide a direct way to delete reviews, there are several methods you can try to have an inappropriate or misleading review removed. In this article, we will guide you through the process of deleting a review on Google My Business.
1. Contact the Reviewer
The first step in addressing a negative review is to reach out to the reviewer. Try to understand their concerns and offer a solution. Sometimes, simply addressing the issue can change the reviewer’s perspective, and they may remove the review themselves. To contact the reviewer, click on the “Report” button next to the review and select “Flag as inappropriate” or “Contact the reviewer.”
2. Report the Review
If the reviewer is unwilling to remove the review or if the review is inappropriate, you can report it to Google. To do this, click on the “Report” button next to the review and select the appropriate reason for reporting the review. Google will review the report and take action if necessary.
3. Request Removal from Google
If the review is false, defamatory, or violates Google’s policies, you can request its removal. To do this, follow these steps:
1. Go to Google My Business and sign in to your account.
2. Click on the “Manage reviews” tab.
3. Find the review you want to delete and click on the “Report” button.
4. Select the appropriate reason for reporting the review and click “Submit.”
5. Google will review your request and take action if necessary.
4. Remove the Reviewer’s Account
If the reviewer has multiple negative reviews and is causing harm to your business, you can request that their Google account be removed. To do this, follow these steps:
1. Go to Google My Business and sign in to your account.
2. Click on the “Manage reviews” tab.
3. Find the reviewer’s profile and click on the “Flag as inappropriate” button.
4. Select “Abuse of Google My Business” and provide a detailed explanation of the reviewer’s behavior.
5. Click “Submit” and Google will review your request.
5. Wait for Google’s Decision
Once you have reported the review or requested its removal, you must wait for Google to review your request. This process can take several days, and Google may contact you for additional information. Be patient and follow any instructions provided by Google.
In conclusion, deleting a review on Google My Business can be challenging, but it is not impossible. By following these steps, you can increase your chances of having an inappropriate or misleading review removed. Remember to always address the issue with the reviewer first and only resort to reporting the review or requesting its removal if necessary.
